My Small World Toy Store

Pickup Instore

£0.00

Pickup available at The Shop

Usually ready in 24 hours

  • All orders are gift-wrapped

    (no extra charge)

  • Handwritten labels

    Add a message and send your gift directly to the recipient

  • Next-day delivery as standard

    Order before 1pm and your parcel will arrive the next day!

  • Free UK shipping

    orders over £50

Frequently Asked Questions

Shipping and Delivery

How much is shipping, and where do you deliver to?

Orders under £50: £5.95

Orders £50 and over: Free!

Royal Mail Tracked 24.

We currently ship to UK mainland and Northern Ireland only.

Do you deliver locally?

We do! If you live locally to our shop in Bath, we can deliver the same day by Eco Bike.

Once you've added your local address at checkout, choose bike delivery from the drop-down on the shipping page.

How long will it take to receive my order?

Orders received before 1 pm Monday to Friday are sent by Next Day Delivery as Standard. We do not charge extra for this service.

We are unable to deliver on Sundays. Therefore, orders received after 1 pm on Friday and before 1 pm on the following Monday will be delivered on Tuesday.

We will contact you as soon as possible if there is a problem with your order or the items you have chosen. This may delay your delivery, but we'll keep you informed every step of the way.

Returns and Refunds

What's your refund policy?

We have no time limit on our returns. We want you to be able to buy gifts in advance and not worry!

Your item must be unused and in the same condition that you received it. It must also be in the original packaging.

I'm afraid we can't refund Gift Cards or refund items which are not in their original condition, are damaged or missing parts.

See our refunds policy for more info.

  • 5 stars: 14 (100%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 0 (0%)
S
S.N.

Lovely item! Looks wonderful in my little boys room.
Super speedy delivey and beautufuly packaged.

C
Charlotte B.

Customer service is fantastic - great communication and they had everything wrapped and ready so little eyes couldn't see their Christmas gifts inside.

G
Gaynor J.

I would highly recommend this store. It looks gorgeous, the staff are lovely and there’s a really nice range of products. My order was done really quickly, communication was very good and the things I bought were beautifully presented.

S
Sylvia J.

Easy to order and pick up in store.

A
Amie K.

Definitely recommend this service and great little discount for your first order

M
Michael S.

Very helpful staff

K
Kim Pounsberry

Really friendly and helpful staff. Process of click and collect really easy.

M
Megan Hubbard

.

S
Shahnaz Rouxel

.

C
Cynthia F.

It was great to irder and pay and our son in law was abls to pick it up.

S
Sue King

.

m
mattdell

.

E
Emanuella

Amazing customer service! Totally recommend!

D
Denise Boardman

All items were beautifully wrapped and labelled. Helpful staff dealt with collection promptly and advised on additional items purchased in store. Always a pleasure to browse and buy in this lovely shop.

We want you to be as happy as these peeps!

4.94 ★ (795)
Verified